Instagram Analytics: Troubleshooting

Use this page when the dashboard fails to load or metrics look off.

Common Errors

Instagram access token is not configured on the server.

Check:

1. deployed backend has IG_ACCESS_TOKEN configured
2. correct stage/environment is being called
3. token secret was added where the backend runtime expects it

Date validation errors (406)

• invalid format: must be YYYY-MM-DD
• since after until
• range larger than 730 days

Empty dashboard sections

Usually means selected range has little/no data for that slice:

• no posts in range
• no monthly buckets
• no data for a specific top-post metric

Use Last 90d or wider range to confirm pipeline health.